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- Tech, UK
Pune
Eligibility
-Graduates with minimum 3 months of semi technical / technical / ISP related experience
-Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP specific
Process Description
-Inbound voice process servicing customers with an internet connectivity problem or problems related to accessing internet.
- Customer Service, UK
Pune
Eligibility
-Graduate freshers are welcome to apply
-Under-graduates with minimum 6 months of experience
Process Description
-Identify billing related issues and explain adequately the reasons for the same
-Manage customer inquiries and provide end to end resolution wrt price plan,free data allowance,installments,payments charges and network coverage
-Support post sale inquiry relating to network and handsets.
-Develop customer service leads for other channels
-Verbally demonstrate the features and benefits of 3 products and services and information concisely, accurately and in an enthusiastic manner
- Tech / IMAD, Australia
Mumbai
Eligibility
-Graduates with minimum 3 months of experience in Tech/semi tech process
-Under-graduates with minimum 6 months of experience out of which 3 months should be Tech/semi tech specific
-Technical experience preferred
Process Description
-Handling technical customer queries with regard to mobile phones and internet
-Trouble shooting-Broadband and internet connectivity problems
-1st & 2nd bucket collections i.e reminder calls and recovery
- Collections, Australia
Mumbai
Eligibility
-Graduate freshers are welcome -Under-graduates with minimum 6 months of experience Sales, upselling or collections experience preferred
Process Description
-Understand 3 Collections Strategy along with the Tools for collections.
-To display the willingness to assist the customer and bring his account to good standing, keeping in mind the benefits of 3 products and services along with the collection strategy
-Overcome customer objections towards making a payment for the outstanding bill. Identify the possible objections towards the billed amount and convert these into triggers to make a payment
-Suggest alternative plans to suit customers affordability
- Sales Support, Australia
Mumbai
Eligibility
-Graduate freshers are welcome
-Under-graduates with minimum 6 months of experience
Process Description
-Interacting and dealing with retailers wrt customer billing,tariff plans,change of plans,installments and payments
- Customer Relationship Advisor, Australia
Mumbai
Eligibility
-Graduate freshers are welcome
-Under-graduates with minimum 6 months of experience
Process Description
-Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
-Upselling 3 products & services
- Tech, Ireland
Mumbai
Eligibility
-Graduates with minimum 3 months of semi technical / technical / ISP related experience
-Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP specific
Process Description
-Inbound voice process servicing customers with an internet connectivity problem or problems related to accessing internet.
- Customer Service, Ireland
Mumbai
Eligibility
-Graduate freshers are welcome to apply
-Under-graduates with minimum 6 months of experience
Process Description
-Identify billing related issues and explain adequately the reasons for the same
-Manage customer inquiries and provide end to end resolution wrt price plan,free data allowance,installments,payments charges and network coverage
-Support post sale inquiry relating to network and handsets
-Develop customer service leads for other channels
-Verbally demonstrate the features and benefits of 3 products and services and information concisely, accurately and in an enthusiastic manner
- Tech, UK
Mumbai
Eligibility
-Graduates with minimum 3 months of semi technical / technical / ISP related experience
-Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP specific
Process Description
-Inbound voice process servicing customers with an internet connectivity problem or problems related to accessing internet
- COTI, UK
Mumbai
Eligibility
-Graduates with minimum 3 months of experience in sales, retentions, up selling or inbound collections
-Under-graduates with minimum 6 months of experience out of which 3 months should be sales/collections specific
-Age limit is 35 years
Process Description
-Customer retention on inbound calls by offering alternative plan and solutions for customers who either have finished/wish to terminate the contract
-Cancellation of contracts and providing customers an alternative plan that will suit their financial needs
-Upgrade or extend the the plan in case of an end in contract
-Target driven process
Our Offices: Mumbai | |
| Pune Hutchison 3 Global Services Pvt Ltd 1st, 2nd & 3rd office floor level Commerzone, Building No - 3 Survey No. 144 & 145 Samrat Ashoka Path Off Airport Road Yerwada, Pune - 411006 Phone: +91 (20) 6625 2222 |
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