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Thursday, 8 January 2009

Excellent Openings for Sr. Manager Client Operations. 01090906

We are an emerging HR Consulting company partnered with MNCs and top companies in India.

If you / your friends are looking for a career change and are exploring opportunities, we have great opportunities with one of our premier clients.

Position Details:
www.yleservices.com


Position Sr. Manager – Client Operations

Education CA/ICWA/MBA-Finance or equivalent

Work Experience 8+ years work experience

Location Bangalore

Salary Range 6-8 Lacs

Job Description

Qualification

CA / ICWA / MBA-Finance or equivalent.
Profile
8 to 10 years relevant experience out of which 4 - 5 years should be in Business Analysis & Reporting / Accounting.

Responsibilities
Directly responsible for meeting the assigned client/s service levels /goals/ objectives. Plans, coordinates, and manages activities of the client operations in order to achieve a fine balance between process effectiveness (correct resolution, speed of resolution, quality and customer satisfaction) and process efficiency (attendance, attrition, service levels). Process Migration, Create SOP document, create an environment that motivates high performance and supports the loyalty and retention of our employees, create sound workforce scheduling and staffing plans, recruitment plan, quality assurance plan, incentive plan, identify job training & development needs, develop internal application/systems to track and report daily KPIs to management.
Reports to Operations Director

If you are the right candidate for the above position,
Pls revert back with your latest CV and the details described below,

Current Employer
Current CTC
Expected CTC
Notice period

And as we have multiple openings for this position, pls forward this mail to your friends who are looking for similar openings.


Thanks & Regards
 
Veena
4250 1013
 
 
| Sprinkles HR Solutions Pvt. Ltd  |  # 385 | 1 A Cross | 7th Block | Koramangala | Bangalore - 95 |
| Phone: +91-80-4250 1000 | Fax: +91-80-4250 1001 | Email: veena@sprinkles.in | URL: www.sprinkles.in |

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