Hiring for Quality Manager with IBM for Bangalore location

This is Neha from Pathfinder Consulting, Pune.

Hiring for Quality Manager with IBM for Bangalore location

Job description
# To Monitor the floor operational metrics on a daily basis and validate the data being provided/generated.
# To be responsible for attaining Quality scores and CSAT scores. To provide strategic guidance to the Team & Floor for attaining the same by means of training them on usage of quality tools and techniques used to achieve business metrics
# To ensure consistency through calibration of quality scores with the client scores by means of effective interactions with client quality teams.
# To be responsible for specific report generation and data analysis
# To provide feedback to teams, based on the data collected, plan and implement improvement projects for closing the gaps
# To review the outcome of the corrective steps implemented.
# To recognize, encourage, enhance and share quality best practices within assigned project across teams.
# To quickly make teams aligned to new changes and expectations from the client, through education, training and special campaigns.
# To drive new quality initiatives e.g. LEAN, TQM, ISO series etc.
# To ensure Six Sigma implementation and process improvement.
# To provide inputs to operations to organize special campaigns/events that focus on achievement of quality/performance metrics.

## Desired Candidate Experience

Open for Band 7 only with PBC 1 & 2+ only.

# Black Belt 6 sigma certified professionals

## Required Skills - Technical and Non Technical

# Communication skills
# Presentation skills
#Development & Learning Orientation
# Leadership Skills
# Facilitation Skills
# Customer / Quality Focus
# Judgment and Decision Making
# People Management Ability
# Result Orientation

KINDLY FORWARD YOUR UPDATED CV WITH BELOW DETAILS:

TOTAL EXP:
SKILL EXP:
CURRENT CTC:
EXPECTED CTC
JOINING TIME REQUIRED
QUALIFICATION
DATE OF BIRTH
PASSPORT NUMBER
CURRENT LOCATION
CURRENT ORGANIZATION
RELOCATION
24*7 â€"
REASON FOR CHANGE-

Would appreciate if you PROVIDE SOME REFERNECS FOR THE SAME

Kindly reply on priority
Looking forward to hear from you
Thanks & Regards,
Neha
Pathfinder Management Consulting (India) Ltd|# 96, 8th Floor, Mahavir Park, Behind Big Bazar, Pune- Satara Road, Pune 411037 | Tel: 020 40004600- Ext: 4619| Mobile: 09881713015/13 | email: neha@pathfinder.net.in | www.pathfinder.net.in