I am Priyanka from Maxonic Consulting. Maxonic is an US headquatered Global IT Resourcing company.
I have an opportunity with Capgemini; please send me your updated profile.
Job Description:
Job Title â€" People Soft â€" CRM Helpdesk
Location - Gurgaon
Experience â€" minimum 4 yrs in People Soft
Role responsibilities
• Knowledge and appreciation of business concepts and requirements as applicable CRM Help desk data processing in a PeopleSoft HCM/CRM environment.
• End-to-End knowledge of PeopleSoft CRM Helpdesk with at least 2 implementations.
• Knowledge on PeopleSoft Technical with People Code, App Messaging and Workflow.
• Consultative and advisory skills.
• Ability to develop and deliver presentations.
• Ability to develop and prepare business analyses and plans.
• Knowledge of project management principles, practices, techniques, and tools.
• Knowledge of the principles of strategic business decision-making
• Ability to work successfully in a team environment and possess the flexibility/adaptability to changing requirements. Strong presentation/organization skills along with strong problem solving skills.
• Understand existing corporate business processes.
• Assess business requirements in all offices and create Fit/Gap documents.
• System Testing and User Acceptance testing
• Training of Client resources
• Security setup
• Data conversion
• Go Live and multi site deployment.
• Post Go Live support
• Excellent communication skills both written and verbal
• Ability to interact with people on a technical and non-technical level
Essential Experience: (Must have skills)
In-depth functional knowledge of PeopleSoft Global Payroll UK extension
• Knowledge and appreciation of business concepts and requirements as applicable CRM Help desk data processing in a PeopleSoft HCM/CRM environment.
• End-to-End knowledge of PeopleSoft CRM Helpdesk with at least 2 implementations.
• Knowledge on PeopleSoft Technical with People Code, App Messaging and Workflow.
• Consultative and advisory skills.
• Ability to develop and deliver presentations.
• Ability to develop and prepare business analyses and plans.
• Knowledge of project management principles, practices, techniques, and tools.
• Knowledge of the principles of strategic business decision-making
• Ability to work successfully in a team environment and possess the flexibility/adaptability to changing requirements. Strong presentation/organization skills along with strong problem solving skills.
• Understand existing corporate business processes.
• Assess business requirements in all offices and create Fit/Gap documents.
Supplementary Experience: (Useful additional skills)
• System Testing and User Acceptance testing
• Training of Client resources
• Security setup
• Data conversion
• Go Live and multi site deployment.
• Post Go Live support
• Excellent communication skills both written and verbal
• Ability to interact with people on a technical and non-technical level
Please send the following details as well:
CCTC:
ECTC:
Notice Period:
Reason for change:
Thanks & Regards
________________________________________
Priyanka Mundhar
Maxonic Consulting | 516, Udyog Vihar Phase3, Gurgaon, Haryana, India |
Maxonic 1270 Oakmead Pkwy|Suite 316|Sunnyvale, CA |USA
www.maxonic.com priyanka@maxonicindia.com
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